Care Gaps Solution

The Challenge

Care gaps — missed follow-ups, overdue screenings, incomplete treatment plans — were being identified manually through time-consuming chart reviews. The process couldn’t keep pace with patient volume, and gaps were being missed.

What We Built

An automated care gap detection and flagging system that proactively reviews patient encounters, identifies gaps in care, and routes them for follow-up. The system runs continuously, ensuring nothing falls through the cracks.

The Results

• $10M in value delivered
• 14 FTEs in efficiency gains
• Proactive identification of care gaps across the patient population
• Reduced risk of missed follow-up care